ChangeNOW
CommunityExchangeBitcoinMoneroAltcoin
Warningsince 2026-10-15
ChangeNOW reports a support-system flaw; data may have been exposed
On 15 October ChangeNOW fixed a flaw in the link between its support system and its website. It says funds were not at risk, but others may have accessed the information, and it does not say which data. Expect phishing and extortion messages posing as ChangeNOW: official email comes only from partners@changenow.io, and even that can be spoofed.
Large instant exchange with hundreds of listed assets and no account requirement. An automated risk system can freeze a transaction and require identity verification before releasing funds.
Domains
Score breakdown
KYC policy
3of 4Shotgun KYC
KYC can be demanded suddenly, mid-operation, with funds already deposited.
Service overview
BitcoinMoneroAltcoin
How this score is made up
Privacy:base 50 + 10 − 27 = 33
Trust:base 50 + 5 − 4 = 51
Confirmed attributes
- Shotgun KYC-15 privacy0 trust
Documents may be demanded mid-transaction, after the money is already in.
confirmed 2026-08-26evidence
- KYC possible by law-6 privacy-4 trust
The service reserves the right to request documents if the law obliges it.
confirmed 2026-10-03evidence
- KYC for a refund on an AML flag-2 privacy0 trust
If a deposit is flagged as suspicious, documents are required to return it.
confirmed 2026-08-26evidence
- No registration+5 privacy0 trust
An operation goes through without creating an account.
confirmed 2026-08-26evidence
- Accepts Monero+5 privacy0 trust
Monero is among the supported currencies.
confirmed 2026-08-26confirmed by a moderator without an external proof
- Shares data with third parties-3 privacy0 trust
Your data may go to partners or to authorities.
confirmed 2026-10-03evidence
- Transaction monitoring-1 privacy0 trust
Incoming payments are screened, and a flagged one may trigger questions.
confirmed 2026-10-03evidence
- Mature service0 privacy+5 trust
Running for more than two years.
confirmed 2026-08-26confirmed by a moderator without an external proof
Timeline
- Warning issuedChangeNOW reports a support-system flaw; data may have been exposed
- Attribute confirmedShares data with third parties
- Attribute confirmedTransaction monitoring
- Attribute confirmedKYC possible by law
- Attribute confirmedTransaction monitoring
- Score recalculated4.20 → 4.15 · after an attribute change
- Attribute confirmedShares data with third parties
- Score recalculated4.36 → 4.20 · after an attribute change
- Attribute confirmedKYC possible by law
- Score recalculated4.86 → 4.36 · after an attribute change
- Terms of service changed
- Score recalculated4.15 → 4.86 · after an attribute change
- Attribute confirmedTransaction monitoring
- Score recalculated4.20 → 4.15 · after an attribute change
- Attribute confirmedShares data with third parties
- Score recalculated4.36 → 4.20 · after an attribute change
- Attribute confirmedKYC possible by law
- Score recalculated4.86 → 4.36 · after an attribute change
- Terms of service changed
- Terms of service changed
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KYC lvl 2
Badge for the service’s own site
A live badge: it shows the current status and KYC level from this card and updates by itself. It carries no score, and placing it changes nothing in the score or the ordering. The link leads here, where the official addresses are listed.
For a light page add ?theme=light to the image address.
Run this service? The same badge with a personal code confirms ownership. Confirm ownership
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